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Privacy Policy

Last updated: 26th September, 2025

At VizMigo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you register, subscribe, or make a payment, we may collect your name, email address, billing details, and account credentials.
  • Usage Data: Information about how you use our platform, including pages visited, files uploaded, and features accessed.
  • Payment Information: Processed securely by third-party providers (e.g., Paystack, Stripe). We do not store sensitive card details.
  • Technical Data: IP address, browser type, device information, and operating system to help us improve performance and security.

2. How We Use Your Information

We use collected data for purposes such as:

  • Creating and managing your account.
  • Processing payments and subscriptions.
  • Rendering and delivering your video exports.
  • Providing customer support and responding to inquiries.
  • Improving our website, services, and security.
  • Sending important notifications, such as service updates or billing reminders.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share limited data with:

  • Payment processors (Paystack, Stripe) to complete transactions.
  • Service providers that help with hosting, email delivery, or analytics.
  • Legal authorities if required to comply with laws or protect rights, safety, and property.

4. Data Retention

  • Uploaded files, exports, and project data may be automatically deleted after [e.g., 48 hours] for storage and security reasons.
  • Account and billing records are retained as long as your account is active or as required by law.

5. Security of Your Information

We implement industry-standard security measures to protect your data. While no online service is 100% secure, we continually work to safeguard personal and payment details.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications.
  • Request a copy of your data.

To exercise these rights, contact us at [email protected] or through the support ticket in account panel.

7. Cookies & Tracking

Our site may use cookies and similar technologies to:

  • Keep you signed in.
  • Remember your preferences.
  • Analyze traffic and improve service performance.

You can manage or disable cookies in your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we discover such data, it will be deleted.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with the updated “Last updated” date. Continued use of our platform means you accept the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

VizMigo
Email: [email protected]
Website: https://vizmigo.com